Privacy Policy

At IntechConnect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you sign up for our services, we may collect information such as your name, email address, physical address, phone number, and payment details.
Technical Information: We collect technical data about your use of our website and services, including IP addresses, device information, browser type, and information about your interaction with our site (e.g., pages viewed, links clicked).
Usage Data: We gather data on your interactions with our services, including service usage patterns, bandwidth usage, and connection history.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: Your information helps us set up your account, deliver services, and troubleshoot any technical issues you encounter.
Billing and Payment: We use your financial information to process payments and manage billing.
Communication: We may use your contact information to send you important service updates, respond to inquiries, and provide customer support.
Personalization and Analytics: We analyze usage data to improve our services, enhance user experience, and offer personalized recommendations.
Legal and Security Requirements: We may use your information to comply with applicable laws, prevent fraud, and ensure the security of our website and services.

3. How We Protect Your Information

IntechConnect employs industry-standard security measures to protect your personal information, including:

Encryption: Sensitive information, such as payment details, is encrypted to ensure data protection during transmission.
Access Control: Access to your information is restricted to authorized personnel only.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

Service Providers: We work with trusted third-party providers to assist with payment processing, analytics, and customer support. These providers have access to your data solely for performing tasks on our behalf.
Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of IntechConnect, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor company.

5. Your Choices and Rights

You have the right to:

Access and Update Information: You can access and update your personal information by logging into your account or contacting us directly.
Request Data Deletion: You may request the deletion of your personal data, subject to legal retention requirements.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe using the link provided in our emails or contact us to update your preferences.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You may control cookie settings through your browser preferences, though disabling cookies may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

IntechConnect may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant updates via email or through our website. We encourage you to review this policy regularly to stay informed of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IntechConnect Support
Email: support@intechconnect.co.uk
Phone: +44(0)20-3627-2234
Website: www.intechconnect.co.uk